Privacy Policy in California
Last Updated: 10/26/2026
Details We Receive When You Request Pest Service
Last updated: October 2026
California Pest Solutions collects information you choose to provide when you contact us or request general pest control. This may include your name, phone number, email address, service address, and details about the pest concern or property. If you submit a website form, we receive the information entered there, along with any message or photos you decide to send.
We may also record appointment preferences, requested service dates, access instructions, and notes needed to prepare for a visit. Our website may collect basic technical and usage information, such as browser type, pages viewed, and the time of a visit, through analytics tools.
This helps us understand how people use the site. Please avoid including sensitive personal information in a form or message unless it is needed to arrange service. Information we collect depends on how you interact with us.
How We Handle Your Service Information
We use the information you provide to respond to questions, assess service requests, schedule appointments, and send updates about an upcoming or completed visit. Service details and property notes help our team prepare for the work you requested. We may contact you by phone, text, or email using the details you supplied, including to confirm timing, answer a question, or send a service reminder.
Payment information, if needed, is handled to process charges for services. We also use website usage data to maintain the site and understand which pages are useful.
California Pest Solutions does not sell personal information. We limit use of customer details to operating and improving our services, communicating with customers, and meeting applicable legal or business recordkeeping needs.
You can contact us if you have questions about a message or believe information is being used in a way that does not match this policy.
Services That Help Us Run the Website and Appointments
California Pest Solutions may rely on outside service providers for scheduling, payment processing, and website analytics. These tools help us arrange visits, complete transactions, and understand general patterns in website use. When a provider processes information for us, it may receive details needed to perform that specific task, such as contact or appointment information for scheduling, or transaction details for payment processing.
Each provider operates under its own privacy policy and practices. We do not control how an outside provider handles information once you use its service, so we encourage you to review the provider’s notice when appropriate.
We do not name a particular provider here because the tools used may change over time. Information shared with these services is intended for the function they support, not for unrelated purposes.
Contact us if you would like to ask whether a particular type of tool is involved in an interaction with our business.
Cookies and Basic Site Measurement
Our website may use cookies or similar browser storage for basic functions, such as helping pages work as expected and supporting analytics about site visits. Analytics information may show which pages are viewed or whether visitors encounter a technical issue. These tools help us maintain the website; they are not used by California Pest Solutions for ad tracking.
You can manage or block cookies through your browser settings. Most browsers let you remove stored cookies or choose whether to accept them.
If you disable cookies, some basic site features may not work as intended. Browser controls vary, so check your browser’s help information for steps that apply to your device.
Because cookie choices are handled through your browser, changing them on one device may not change settings on another. If you have questions about cookies or website analytics, you can contact us using the details in the rights and contact section.
How Long We Keep Customer Records
We keep personal information for as long as it is reasonably needed for the purpose it was collected. Service records may be retained to document work performed, respond to follow-up questions, support applicable warranty matters, and meet legal or compliance requirements. The time needed can vary based on the service and recordkeeping obligations.
If you submit a question or service request, we may keep the related information while we respond and resolve the matter. Website analytics records may be kept for a period that supports site maintenance and usage review.
You may ask us to delete personal information, and we will consider your request in light of any legal, compliance, or legitimate recordkeeping needs that require continued retention. When information is no longer needed, we take reasonable steps to remove it or otherwise handle it appropriately. Contact us with a deletion request or questions about a particular record.
Requests About Your Personal Information
You may ask California Pest Solutions to provide access to personal information we hold about you, correct information that is inaccurate, or delete information where applicable. To help us respond, tell us what information or service interaction your request concerns.
We may need to verify your identity before acting on a request. Some records may need to be kept for legal, compliance, warranty, or other recordkeeping reasons; if so, we will explain any applicable limits.
For a privacy question or request, call (877) 729-2528 or email info@californiapestsolutions.top. You may also write to California Pest Solutions at U.S. Bank Tower, 633 W 5th St, Los Angeles, CA. Please do not send payment card details or other sensitive information by ordinary email. We will use the contact information you provide to review and respond to your inquiry.
Daniel Reyes
Service Expert at California Pest Solutions
I started in pest control in Los Angeles, where older apartment buildings, shared walls, and busy commercial kitchens call for careful inspections and clear treatment plans. I built my trade experience around California’s Branch 2 licensing requirements and the seasonal shifts that bring ants indoors after dry spells and rodents seeking shelter as temperatures change.