Typical job
Residents report a bald-faced hornet nest on
The crew reviews the reported nest location and assesses the concern before discussing an appropriate service plan. The technician explains what was found and the next steps based on the inspection. The resident understands the proposed scope rather than relying on guesswork. Keep people and pets away from the nest area while arranging an assessment, and follow the technician's instructions.
Typical job
Homeowners ask for help after noticing mouse
A technician asks where activity has been noticed and inspects relevant accessible areas. The crew explains its findings, discusses practical treatment options, and coordinates follow-up if the plan calls for it. The homeowner gets a defined next step and guidance tied to the inspection. Pointing out where activity occurs helps the technician focus the assessment and explain the proposed scope.